Neo Financial

Rewards

Learn how to qualify for and receive reimbursements on ATM fees.

ATM fee reimbursements

Compare the benefits of different membership tiers.

How do Neo memberships work?

Memberships

Discover the benefits of travel insurance and lounge access when enabling your Travel perk.

Activate your Travel perks

Use the Insights tool to track your spending and identify trends that help you budget effectively.

Manage your finances better with Insights

Insights

Review how rewards are recalculated during merchant refunds or transaction corrections.

Adjustments to cashback and rewards

Discover ways to boost your cashback or earn regular cashback using your Neo card.

Boost your card’s cashback rates

Understand how to set up or remove perks for personalized rewards on your credit card or Neo Money™ card.

Manage the perks on your card

Shop at Neo partner locations to earn competitive cashback offers.

Earn cashback at Neo partners

Discover the different types of cashback offers, how it works, and when your cashback is available for redemption.

How Neo's cashback works

Report missing cashback and rewards directly from your Neo account.

Report missing rewards

Monitor your real-time cashback balance and rewards earned from your Neo account.

View the rewards you've earned

Transfer your cashback directly to your credit card to lower your balance or to a Neo Chequing or Neo Everyday account.

Cash out your cashback

Explore our partner network for brands that earn you cashback.

View Neo cashback partners

Take advantage of Neo's Travel perks until  May 31, 2026.

Travel perks are ending soon

Take advantage of the Travel perk to access over 1,300 airport lounges worldwide.

Priority Pass membership in the Travel perk

Get a Neo credit card to get access to over 1,300 airport lounges worldwide with Dragon Pass.

DragonPass lounge access

Discover which cashback and purchase protection benefits come with the Neo World Mastercard.

Rewards and benefits with the Neo World Mastercard

Discover which cashback, travel, and purchase protection benefits come with the Neo World Elite Mastercard.

Rewards and benefits with the Neo World Elite Mastercard

Take advantage of Neo rewards and Asia Miles benefits when using a secured credit card.

Rewards with secured credit cards

Exchange your cashback for exclusive merchandise and digital gift cards from the Neo Store.

Redeem from the Neo Store

Get delivery updates for items purchased from the Neo Store.

Track an order from the Neo Store

Resolve shipping issues or request replacements for items that arrived damaged from the Neo Store.

Report a lost or damaged Neo Store order

Earn referral bonuses by sharing your unique link with friends who sign up for a Neo product.

Refer a friend to Neo

Learn how to earn different rewards by switching your rewards category.

Changing the cashback category for your credit card

How to earn cashback, report missing rewards, and cash out your cashback.

Neo Rewards

Collect Asia Miles to book flights, hotels, dining and more when using a Cathay World Elite® Mastercard.

Earn and redeem Asia Miles

Learn more about Asia Miles and the rewards that come with the Cathay World Elite® Mastercard.

Asia Miles

How to earn, check, and redeem MileagePlus miles with the United® MileagePlus® Neo World Elite® Mastercard.

About MileagePlus miles

Learn how to join the United World Elite® Mastercard waitlist and secure your eligibility for 5,000 bonus miles.

Waitlist bonus for the United® MileagePlus® Neo World Elite® Mastercard

MileagePlus miles

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Conditions

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Community

Blog

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