Neo Financial

Tap limits for Neo credit cards and the Neo Money card were updated in January 2026 to $400.

Tap limits were increased to $400

For a limited time, enter to win cash prizes by participating in our 2026 savings challenge.

2026 Emergency Fund Challenge: Save to win $10,000

Understand the latest interest rate adjustments for the Neo High-Interest Savings account effective December 2025.

Change to the Neo High-Interest Savings account interest rate (December 2025)

Find out why account numbers for the Neo Everyday and Neo High-Interest Savings accounts changed and how to update your payments.

Changes to account numbers for the Neo Everyday and Neo High-Interest Savings accounts (September 2025)

Review the revised customer agreements and policy changes effective June 2025 to stay informed about your account terms.

Updates to agreements and policies (June 2025)

Access alternative methods for receiving cards and monthly statements during national mail service interruptions.

Update on the 2025 Canada Post service disruption

Review the August 2024 updates to our Privacy Policy to understand how we protect and manage your personal data.

Neo Privacy Policy Update (August 1, 2024)

Stay informed on the August 2024 updates to the terms and disclosure statements for Neo High-Interest Savings accounts.

Changes to the Neo High-Interest Savings Account Agreement and Disclosure Statement  (August 2024)

Review the August 2024 revised terms governing how cashback is processed across the Neo partner network.

Updates to the Neo Rewards Policy (August 2024)

Understand the changes to our bill payment feature and how to manage your payees moving forward.

Updates to our bill pay service

Review the April 2024 updates to Neo Credit accounts, including policy changes and new feature announcements.

Spring updates to credit accounts (April 2024)

Stay informed about the April 2024 updates to the terms for the Cathay World Elite Mastercard Cardholder Agreement.

Changes to your Cathay World Elite® Mastercard Cardholder Agreement (April 2024)

Review the July 2024 updates to the rate and fee schedules for your Neo Mastercard.

Changes to the Neo Financial Mastercard Disclosure Statement, Rate & Fee Schedule (July 2024)

Understand the March 2024 updates to the Neo Rewards Policy on earning and redemption terms.

Updates to the Neo Rewards Policy (March 2024)

Residents of Quebec can review specific regional updates to customer agreements and financial policies.

Updates to agreements and policies (Quebec only)

Review the latest policy and agreement updates for Neo customers residing outside of the province of Quebec.

Updates to agreements and policies (except Quebec)

It'll now be easier to view and manage chat conversations with our Specialists and support requests.

What's changing with our chat

Learn about any changes made to policies or agreements.

News and policy updates

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