We’re updating the Neo Privacy Policy to make it clearer and easier to understand. These changes take effect on July 15, 2026.
You don’t need to take any action.
What will change on July 15
We clarified how we collect, use, and share your information
We updated descriptions of the types of data we may collect (no new data is being collected)
We included more detail on how we use artificial intelligence and automated tools
We made it clearer how we work with third-party partners
We removed some hyperlinks to keep the document easier to navigate
What this means for you
These updates don’t change the data that’s collected or how your information is used. You can continue using your Neo products as usual. If you live in Quebec and don’t agree with these changes, you can close your account at any time, without penalty after any outstanding amounts are paid.
For all the details, review the updated Neo Privacy Policy (July 2026) and Comparison Table. Here’s the current Neo Privacy Policy (June 2025).
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