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Changes to agreements and memberships (September 2026)

Review the revised customer agreements and policy changes effective October 2026 to stay informed about your account terms.

We're updating the agreements for the Neo Chequing account, Neo Savings account, and Neo’s credit cards, effective October 1, 2026.

We’re making these updates to support upcoming changes to Neo’s memberships and rewards. Here’s more information about the changes to memberships.

Here are the previous and updated agreements:

Neo Chequing Account and Prepaid Mastercard Agreement

Neo Chequing Account and Prepaid Mastercard Disclosure Statement and Fee Schedule

Neo Savings Account Agreement

Neo Savings Account Disclosure Statement and Fee Schedule

Neo Financial Mastercard Disclosure Statement and Fee Schedule

Neo Financial Mastercard Disclosure Statement and Fee Schedule (Québec)

No action is needed. You can continue using your Neo products and services as usual. By continuing to use your Neo Chequing account after October 1, 2026, you're agreeing to the updated terms.

If you don't agree with these changes, you may terminate your account with us at any time without a penalty or charge after any outstanding amounts owed to Neo are paid in full.

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