We're updating the agreements for the Neo Chequing account, effective September 7, 2026.
These changes only impact the Neo Chequing account. So if you have other products with Neo, those products aren't impacted by the changes.
We’re making these updates ahead of new features coming to the Neo Chequing account. Nothing about the experience changes today.
Here are the previous and updated agreements:
Neo Chequing Account and Prepaid Mastercard Agreement
Current Neo Chequing Account and Prepaid Mastercard Agreement
Updated Neo Chequing Account and Prepaid Mastercard Agreement (September 7, 2026)
Neo Chequing Account and Prepaid Mastercard Disclosure Statement and Fee Schedule
Current Neo Chequing Account and Prepaid Mastercard Disclosure Statement and Fee Schedule
Updated Neo Chequing Account and Prepaid Mastercard Disclosure Statement and Fee Schedule (September 7, 2026)
No action is needed. You can continue using your Neo products and services as usual. By continuing to use your Neo Chequing account after September 7, 2026, you're agreeing to the updated terms.
If you don't agree with these changes, you may terminate your account with us at any time without a penalty or charge after any outstanding amounts owed to Neo are paid in full.
Summary of changes
Neo Chequing Account and Prepaid Mastercard Agreement Comparison Table (PDF)
Neo Chequing Account and Prepaid Mastercard Disclosure Statement and Fee Schedule Comparison Table (PDF)