To move funds into or out of Neo Money™ accounts (including Neo Everyday Neo High-Interest Savings accounts): link an external bank account. If you have a Neo Everyday account, you can send or receive Interac e-Transfer®
Ways to transfer funds to Neo Money accounts
There are no fees for transferring funds to Neo Everyday accounts and Neo High-Interest Savings account, no matter the way you move your money.
Transfer from a linked bank account
After you link a bank account, you can send or receive Electronic Fund Transfers (EFTs) to Neo Money™ accounts (Neo Everyday and Neo High-Interest Savings accounts).
- Up to $100,000 at once
- Takes up to 5 business days for the funds to be processed, but interest starts accruing right away
- Link multiple bank account to Neo
Neo can’t cancel an incoming Electronic Funds Transfer (EFT) from an external bank. Contact your bank to stop the transfer.
Send yourself an Interac e-Transfer®
Request an Interac e-Transfer® from yourself by using your email or phone number as the transfer recipient.
- Up to $3,000 at once
- Takes up to 30 minutes for the transfer (but often instant)
Interac e-Transfer® is currently not available with the Neo High-Interest Savings account. To add funds into Neo High-Interest Savings account using Interac e-Transfer®, deposit a transfer into another Neo Everyday account, and then move the funds within Neo.
Move funds within Neo
Instantly transfer money between your Neo accounts.
- Up to $5,000 at once
- Instant
Deposit your paycheque
Provide your direct deposit information with your employer to get your paycheque automatically deposited.
Deposit funds into Neo Money accounts
Deposit funds by linking to an external bank account, sending yourself an Interac e-Transfer®, or moving money within Neo.
Neo app
- Log in to the Neo app
- Go to the Accounts tab and tap Money
- Choose an account
- Tap + Add funds
- Choose a method and amount
Web
- Log in to member.neofinancial.com
- Click on Money from the side menu
- Choose an account
- Select + Add funds
- Choose a method and amount
Withdraw funds from Neo Money accounts
Withdraw funds by moving money within Neo or linking to an external bank account.
Neo app
- Log in to the Neo app
- Go to the Accounts tab and tap Money
- Choose an account
- Tap Move funds
- Choose a method and amount
Web
- Log in to member.neofinancial.com
- Click on Money from the side menu
- Choose an account
- Select Move funds
- Choose a method and amount
If you have initiated a transfer from your Neo Money accounts (including Neo Everyday account and Neo HISA) to an external bank, the EFT (Electronic Fund Transfer) transaction can't be cancelled.
Adding funds to JA Money accounts
Add funds to your JA Money account by linking an external bank account or sending yourself an Interac e-Transfer®. To deposit the Interac e-Transfer®, you just have to set up Autodeposit.
Automate your transfers
With Auto-Save, you can automatically transfer money on your schedule. Set up Auto-Save and then choose the amount and frequency to put your savings on autopilot.