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Eligibility requirements for the Neo products

  • Updated

To get a Neo product, you must be of legal age in your province. However, you can get the JA Money card if you are between 13 and 17 years old. A valid ID document is required at the time of application. For Neo Money™ or Neo Invest™ accounts, you’ll also need a valid Canadian Social Insurance Number (SIN).

Sign up on the Neo app or website to get the Neo product.

What are the eligibility requirements?

You must meet the following eligibility requirements for Neo products:

  • Be the legal age in your province. You can get the JA Money card if you are between 13 and 17 years old.
  • Have a valid ID document (or International Passport)

A valid Canadian Social Insurance Number (SIN) is also required for the Neo Money accounts (including Neo Everyday or Neo High-Interest Savings account) or Neo Invest account.

You can get the Neo Everyday account if you’re under 18. Here’s a step-by-step guide to the Neo Everyday account and JA Money card.

Age of majority in your province

To find the age of majority in your province or territory, follow the list below:

Province/Territory Age of Majority

Alberta

18
British Columbia 19
Manitoba 18
New Brunswick 19
Newfoundland and Labrador 19
Northwest Territories 19
Nova Scotia 19
Nunavut 19
Ontario 19
Prince Edward Island 18
Quebec 18
Saskatchewan 18
Yukon Territories 19

How to get a Neo product

To get a Neo product, create a profile (Neo account) on the Neo app or website:

  1. Choose the Neo product
  2. Enter your details
  3. Verify your identity

For regulatory purposes, we need your legal home address. If your mailing address is different than your legal home address (for example, if your mailing address is a P.O box), use your legal home address. For rural addresses, you can provide your legal residential address. 

Credit card

Get started with your credit card application on the Neo app or website. All standard credit card applications are subject to credit check. And there’s no credit check for the secured credit card application.

Neo World Elite® Mastercard

You can apply for the Neo World Elite® Mastercard if you meet the minimum income requirements of $80,000 CAD individually or $150,000 CAD for a household.

If you’re a new or existing Neo customer without a credit product, you can apply for the Neo World Elite Mastercard. Existing credit cardholders must have held their card for at least 12 months to be eligible.

Here’s a step-by-step guide on getting a credit card from Neo.

Neo Money

Get started with your Neo Money accounts (including the Neo Everyday account or Neo High-Interest Savings account) application on the Neo app or website.

Here’s a step-by-step guide on getting a Neo Everyday account or Neo HISA.

Neo Invest

Get started with your Neo Invest application on the Neo app or website.

Here’s a step-by-step guide on getting a Neo Invest account.

Neo Mortgage

Pre-qualify to get started with a mortgage application with Neo. Learn more about Neo Mortgage, including the current mortgage rates.

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