You can withdraw funds from your Neo Everyday account by using the Neo Money™️ card at an ATM up to a $500 daily withdrawal limit.
How to withdraw cash using your Neo Money™️ card
To withdraw cash from your Neo Money™️ card, use any ATM worldwide that displays the Mastercard, Cirrus, or Maestro logos.
- Insert your Neo Money™️ card into the ATM
- Enter the 4-digit PIN of your card
- Choose the amount and follow the instructions
If you don’t remember the PIN for your Neo Money™️ card, view the PIN for your Neo Money™️ card on the Neo app or website.
Fees for cash withdrawals
Neo doesn’t charge domestic or international ATM cash withdrawal fees or cash advances fees on the Neo Money™️ card. However, some ATM operators may charge a fee.
Cash withdrawal limit on the Neo Money™️ card
You can withdraw up to $500 per day from an ATM using your Neo Everyday account balance. If you exceed the daily limit, you can try again after 24 hours.
If a transaction is declined at the ATM due to an incorrect PIN, it will still be included in the daily cash withdrawal limit. Daily limits are based on a 24-hour day, which runs from 12:00 AM to 11:59 PM in your timezone.