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Set up pre-authorized bill payments

  • Updated

Forget about due dates and missed payments! Set up pre-authorized bill payments from Neo Money™ and Neo High-Interest Savings accounts by sharing your account details with bill payees.

Due to some upcoming changes to the Neo Money™ account, some bill payees may be unavailable starting on June 27, 2024. Learn more →

Set up a pre-authorized payment

To set up automatic payments from your account, provide the service provider with your account number, transit number, and institution number 

Neo app

  1. Log in to the Neo app
  2. In the Accounts tab, select Money
  3. Choose the account you want to make payments from
  4. Tap the three dots and select Account details

Web

  1. Log in to member.neofinancial.com
  2. Click on Money from the side menu
  3. Choose the account you want to make payments from
  4. Click on Details

Download a PDF from the Account details to easily share your account number, transit number, and institution number with your service provider.

Accounts for pre-authorized payments

Pre-authorized payments (also called pre-authorized debits, or PADs) can be set up from Neo Money™, Neo High-Interest Savings accounts, or JA Money accounts. Each account has unique account numbers. 

Set up a direct deposit

Get your payroll deposited into your a Neo Money™ or Neo High-Interest Savings account by setting up a direct deposit.

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