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How Neo's cashback works

Discover the different types of cashback offers, how it works, and when your cashback is available for redemption.

Earn instant cashback when you shop with your Neo card. Not only can you earn cashback from every purchase in popular categories, but you can get extra cashback from offers from thousands of Neo partners.

Tip: Go to Rewards to view the ways you can earn cashback and your latest cashback rates.

Ways to earn cashback

You can earn cashback when you use an eligible card on purchases in popular categories. And then earn extra cashback from offers at Neo partners! Simply use your card to instantly earn cashback and work towards cashback offers.

Cashback in popular categories: Earn cashback when you shop in your favourite categories. . Depending on your card, you can earn cashback on gas, groceries, dining, drinks, and recurring payments (like utility bills and phone plans), as well on every purchase.

Offers at Neo partners: Find cashback offers at thousands of Neo partners across Canada. Here's more information about earning cashback at Neo partners.

Eligible cards to earn cashback

Use an eligible card to earn cashback:

  • Neo Mastercard (standard and secured)

  • Neo World Mastercard® – Gas & Grocery (standard and secured)

  • Neo World Mastercard® – Shop & Dine (standard and secured)

  • Neo World Mastercard® – Everywhere (standard and secured)

  • Neo World Elite® Mastercard – Gas & Grocery (standard and secured)

  • Neo World Elite® Mastercard – Shop & Dine (standard and secured)

  • Neo World Elite® Mastercard – Everywhere (standard and secured)

  • Neo Money™ card and JA Money card

Cashback in popular categories

Earn cashback whenever you shop in popular categories. Go to your Rewards to view your current cashback rates.

Neo Gas & Grocery cards

Cashback from gas

Earn cashback whenever you fill up your tank or charge your electric vehicle!

You’ll earn cashback from any merchant that is categorized as a service station (Mastercard merchant category code 5541), automated fuel dispenser (merchant category code 5542), or electric vehicle charging station (merchant category code 5552). Please note that merchants are responsible for choosing their category code, so some merchants may not be categorized as a “service station”, “automated fuel dispenser”, or “electric vehicle charging station” (even though they may sell fuel or are a charging station).

Cashback from groceries

Use your card for your groceries and earn cashback!

You’ll earn cashback from any merchant that is categorized as a grocery store or supermarket (Mastercard merchant category code 5411), no matter if you shop in person or online! Please note that merchants are responsible for choosing their merchant category code, so some merchants may not be categorized as a “grocery store” or “supermarket” (even though they may sell groceries).

Note: Wholesale stores (like Costco and Walmart) aren’t considered grocery stores under Mastercard’s merchant classification. You can still earn cashback at wholesale stores if you earn cashback from everything else.

Cashback from recurring payments

Purchases made with the Gas & Grocery cards are also eligible for cashback from recurring payments (such as utility payments, gym memberships, and phone or Internet subscriptions).

You can check if your purchase received cashback from recurring payments by viewing the transaction details. Go to the details under Total rewards to view the breakdown of your cashback.

Cashback from everything else

Gas & Grocery cards also earn cashback on all other purchases. Any purchase that does not qualify for the gas, groceries, or recurring payments categories will earn cashback at the everything else rate.

Spending limits for cashback on the Neo World Elite® Mastercard – Gas & Grocery

  • Gas: If you spend over $1,000 on gas in one month, the cashback rate is 1% for gas spending for the rest of the month.

  • Groceries: If you spend over $1,000 on groceries in one month, the cashback rate is 1% for grocery spending for the rest of the month.

  • Recurring payments: If you spend over $500 on recurring payments in a month, the cashback rate is 1% for recurring payments for the rest of the month.

  • Everything else: If you spend over $4,000 on everything else in a month, the cashback rate is 1% for the rest of the month.

Spending limits for cashback on the Neo World Mastercard® – Gas & Grocery

  • Gas: If you spend over $500 on gas in one month, the cashback rate is 0.5% for gas spending for the rest of the month.

  • Groceries: If you spend over $500 on groceries in one month, the cashback rate is 0.5% for grocery spending for the rest of the month.

  • Recurring payments: If you spend over $500 on recurring payments in a month, the cashback rate is 0.5% for recurring payments for the rest of the month.

  • Everything else: Earn unlimited 0.5% cashback on everything else.

Neo Shop & Dine cards

Cashback from shopping

Earn cashback on your retail purchases — in store or online.

You'll earn cashback from any merchant that is categorized as a retail store by Mastercard (such as clothing stores, department stores, and specialty retailers). Please note that merchants are responsible for choosing their category code, so some merchants may not be categorized as a retail store even though they sell goods.

Cashback from dining

Earn cashback when you eat out — whether it's a sit-down restaurant, fast food, or a bar.

You'll earn cashback from any merchant that is categorized as a dining establishment by Mastercard (such as eating places, fast food restaurants, bars, and caterers). Please note that merchants are responsible for choosing their category code, so some merchants may not be categorized as a dining establishment even though they serve food.

Note: Coffee shops and cafés may be classified under a different category depending on the merchant.

Cashback from everything else

Shop & Dine cards also earn cashback on all other purchases. Any purchase that does not qualify for the dining or shopping categories will earn cashback at the everything else rate.

Spending limits for cashback on the Neo World Elite® Mastercard – Shop & Dine

  • Shopping: If you spend over $1,000 on shopping in one month, the cashback rate is 1% for shopping spending for the rest of the month.

  • Food & Drink: If you spend over $1,000 on food and drink in one month, the cashback rate is 1% for food and drink spending for the rest of the month.

  • Everything else: Earn unlimited 1% cashback on everything else.

Spending limits for cashback on the Neo World Mastercard® – Shop & Dine

  • Shopping: If you spend over $500 on shopping in one month, the cashback rate is 0.5% for shopping spending for the rest of the month.

  • Food & Drink: If you spend over $500 on food and drink in one month, the cashback rate is 0.5% for food and drink spending for the rest of the month.

  • Everything else: Earn unlimited 0.5% cashback on everything else.

Neo Everywhere cards

Cashback from all purchases

Earn cashback on everything you buy — no categories to track, no specific merchants to look for. Every purchase earns at the same rate, whether it's groceries, dining, gas, shopping, or anything else.

Spending limits for cashback on the Neo World Elite® Mastercard – Everywhere

All purchases: If you spend over $4,000 on all purchases in one month, the cashback rate is 1% for all spending for the rest of the month.

Spending limits for cashback on the Neo World Mastercard® – Everywhere

All purchases: Earn unlimited cashback on all purchases.

Neo Mastercard

The Neo Mastercard earns cashback on gas and groceries as its standard rewards structure. There are no additional cashback categories to choose or change from — your rates are based on your purchases and your boost level.

Spending limits for cashback on the Neo Mastercard

  • Gas: If you spend over $500 on gas in one month, the cashback rate is 0% for gas spending for the rest of the month.

  • Groceries: If you spend over $500 on groceries in one month, the cashback rate is 0% for grocery spending for the rest of the month.

  • Everything else: If you spend over $1,667 in all other categories in 1 month, the cashback rate is 0% for the rest of the month.

Neo Money card

The Neo Money card earns cashback on gas and groceries as its standard rewards structure. There are no additional cashback categories to choose or change from — your rates are based on your purchases and your boost level.

Spending limits for cashback on the Neo Money card

  • Gas: If you spend over $500 on gas in a month, the cashback rate is 0% for gas spending for the rest of the month.

  • Groceries: If you spend over $500 on groceries in a month, the cashback rate is 0% for grocery spending for the rest of the month.

  • Everything else: If you spend over $833 in all other categories in a month, the cashback rate is 0% for the rest of the month.

How to view the spending limits for rewards categories

You can view the spending limits and your progress to the monthly limit by viewing the rewards categories from your card benefits.

Neo app

  1. Log in to the Neo app

  2. Select your card and tap Card benefits

  3. Select a rewards category

  4. Tap Track your monthly spending

Web

  1. Select your card and click Card benefits

  2. Select a rewards category

  3. Click on Track your monthly spending

Extra cashback at Neo partners

Get extra cashback from offers at Neo partners across Canada! With thousands of partners across the country, there are many ways to earn more cashback.

Even if a purchase is eligible for cashback in popular categories (gas, groceries, and recurring payments) and cashback from every purchase, you can still earn more from any eligible offers.

Cashback offers are personalized to you and are different for eachat each partner. Some merchants may even have multiple offers available! Go to Rewards to view the cashback offers that are available near you.

Use the same card for cashback offers

Cashback offers need to be started and completed using the same card. For example, if you start a cashback offer using your Neo World Mastercard®, then you need to use the same card to complete the cashback offer.

Boost your cashback rates

You can boost your cashback rates by adding funds to a Neo Chequing and a Neo Everyday account

Increase your boost level

Neo’s products are designed to work together. By adding funds to a Neo Chequing and a Neo Everyday account, you can boost the cashback rates for your Neo Mastercard, Neo Money card, Neo World Mastercard®, or Neo World Elite® Mastercard.

Cash out anytime

Any cashback you earn will be instantly added to your Rewards Wallet. Here’s how to view your earned rewards.

There are 3 ways to cash out:

  1. Use the cashback in the Neo Store to buy exclusive items or deals.

  2. Transfer the cashback to your Neo Chequing or Neo Everyday account

  3. Cash out to your credit card

Here’s how to cash out your cashback.

Eligible merchant categories for cashback (MCCs)

Purchases are categorized using Merchant Category Codes (MCCs), which are assigned by Mastercard and merchants' payment processors. The MCC assigned to a merchant determines whether a purchase qualifies for cashback in a specific category.

Neo Mastercard

Cashback is earned based on the below Merchant Category Codes (MCC). Eligible categories include:

Gas

5541 Service Stations (with or without ancillary services)

5542 Automated Fuel Dispensers

5552 Electric Vehicle Charging

Grocery

5411 Grocery Stores and Supermarkets

Neo World and World Elite® Mastercard - Shop & Dine

Cashback is earned based on the below Merchant Category Codes (MCC). Eligible categories include:

Shop

4812 Telephone Equipment, Including Telephone Sales

4813 Telephone Services (Local and Long Distance, Credit Card Calls, Fax Services)

5021 Office and Commercial Furniture

5039 Construction Materials, Not Elsewhere Classified

5044 Photographic, Photocopy, Microfilm Equipment and Supplies

5045 Computers, Peripherals, and Software

5046 Commercial Equipment, Not Elsewhere Classified

5065 Electrical Parts and Equipment

5072 Hardware Equipment and Supplies

5074 Plumbing and Heating Equipment and Supplies

5085 Industrial Supplies, Not Elsewhere Classified

5094 Jewelry, Watches, Clocks, and Silverware (Wholesale)

5099 Durable Goods, Not Elsewhere Classified

5111 Stationery, Office Supplies, Printing and Writing Paper

5131 Piece Goods, Notions, and Other Dry Goods

5137 Men's, Women's, and Children's Uniforms and Commercial Clothing

5139 Commercial Footwear

5169 Chemicals and Allied Products, Not Elsewhere Classified

5192 Books, Periodicals, and Newspapers

5193 Florist Supplies, Nursery Stock, and Flowers

5198 Paints, Varnishes, and Supplies

5199 Nondurable Goods, Not Elsewhere Classified

5200 Home Supply Warehouse Stores

5211 Lumber and Building Materials Stores

5231 Glass, Paint, and Wallpaper Stores

5251 Hardware Stores

5261 Nurseries — Lawn and Garden Supply Stores

5262 Marketplaces

5309 Duty-Free Stores

5310 Discount Stores

5311 Department Stores

5331 Variety Stores

5399 Miscellaneous General Merchandise Stores

5531 Auto and Home Supply Stores

5611 Men's and Boys' Clothing and Accessories Stores

5621 Women's Ready-to-Wear Stores

5631 Women's Accessory and Specialty Stores

5641 Children's and Infants' Wear Stores

5651 Family Clothing Stores

5655 Sports and Riding Apparel Stores

5661 Shoe Stores

5681 Furriers and Fur Shops

5691 Men's and Women's Clothing Stores

5698 Wig and Toupee Stores

5699 Miscellaneous Apparel and Accessory Shops

5712 Furniture, Home Furnishings, and Equipment Stores (Except Appliances)

5713 Floor Covering Stores

5714 Drapery, Window Covering, and Upholstery Stores

5718 Fireplace, Fireplace Screens, and Accessories Stores

5719 Miscellaneous Home Furnishing Specialty Stores

5722 Household Appliance Stores

5732 Electronics Stores

5733 Music Stores — Musical Instruments, Pianos, and Sheet Music

5734 Computer Software Stores

5816 Digital Goods: Games

5817 Digital Goods: Applications (Excludes Games)

5818 Digital Goods: Large Digital Goods Merchant

5931 Used Merchandise and Secondhand Stores

5932 Antique Shops

5933 Pawn Shops

5940 Sporting Goods Stores

5941 Sporting Goods Stores and Bicycle Shops

5942 Bookstores

5943 Stationery, Office, and School Supply Stores

5944 Jewelry Stores, Watches, Clocks, and Silverware Stores

5945 Hobby, Toy, and Game Shops

5946 Camera and Photographic Supply Stores

5947 Gift, Card, Novelty, and Souvenir Shops

5948 Luggage and Leather Goods Stores

5949 Sewing, Needlework, Fabric, and Piece Goods Stores

5950 Glassware and Crystal Stores

5963 Door-to-Door Sales

5964 Direct Marketing — Catalog Merchant

5965 Direct Marketing — Catalog and Retail Merchant

5966 Direct Marketing — Outbound Telemarketing Merchant

5967 Direct Marketing — Inbound Telemarketing Merchant

5968 Direct Marketing — Continuity/Subscription Merchant

5969 Direct Marketing — Other Direct Marketers, Not Elsewhere Classified

5970 Artist Supply and Craft Shops

5971 Art Dealers and Galleries

5972 Stamp and Coin Stores

5973 Religious Goods Stores

5977 Cosmetics Stores

5978 Typewriter Stores

5992 Florists

5993 Cigar Stores and Stands

5994 News Dealers and Newsstands

5995 Pet Shops, Pet Food, and Supplies Stores

5996 Swimming Pools — Sales, Service, and Supplies

5997 Electric Razor Stores — Sales and Service

5998 Tent and Awning Shops

5999 Miscellaneous and Specialty Retail Stores

7296 Clothing Rentals — Costumes, Uniforms, Formal Wear

7993 Video Game Arcades/Establishments

Dine

5811 Caterers

5812 Eating Places and Restaurants

5813 Bars, Cocktail Lounges, Discotheques, Nightclubs, and Taverns

5814 Fast Food Restaurants

Neo World and World Elite Mastercard® - Gas & Grocery

Cashback is earned based on the below Merchant Category Codes (MCC). Eligible categories include:

Gas

5541 Service Stations (with or without ancillary services)

5542 Automated Fuel Dispensers

5552 Electric Vehicle Charging

Grocery

5411 Grocery Stores and Supermarkets

Recurring

4814 Telecommunication Services

4899 Cable & Satellite Services

4900 Utilities

5815 Digital Goods: Media

5816 Digital Goods: Games

5817 Digital Goods: Applications

5818 Digital Goods: Multi-Category

5968 Subscription/Continuity Services

6300 Insurance

7997 Country & Athletic Clubs


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