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Securely pay online with Click to Pay

Mastercard Click to Pay is a faster, more secure way to pay online with your Neo cards.

Skip typing your card number and passwords at checkout with Mastercard Click to Pay. Use Click to Pay with any Neo card wherever you see the Click to Pay icon.

After your cards are set up for Click to Pay, you can turn it off anytime.

Note: All open Neo Money and Neo credit cards will be set up for Click to Pay on November 30, 2026. You can turn it off before then or anytime after if you don't want Click to Pay turned on for your cards.

Pay online with Click to Pay

When you shop online at participating stores, pay with a Neo card linked to your Click to Pay profile. You won't have to enter your card details.

  • Skip manual card entry: Your details are filled in at checkout.

  • Check out faster: Confirm it's you, choose your card, and finish your purchase in a few steps.

  • Built for security: Your card information is protected when you pay online. Merchants do not receive your full card number the way they can when you enter it manually.

Click to Pay is a Mastercard feature available on eligible cards from Canadian issuers, not just Neo. Learn more about Click to Pay from Mastercard.

How Click to Pay works at checkout

When you're ready to pay, look for the Click to Pay icon at checkout on participating merchant websites and apps. The icon means you can use Click to Pay with your saved Neo cards instead of entering your card number manually.

  1. Choose Click to Pay at checkout.

  2. Enter the email address or mobile number on your Neo profile.

  3. Confirm it's you (for example, with a one-time passcode or passkey).

  4. Choose which Neo card to pay with and finish your purchase.

Your email and mobile number help find your Click to Pay profile at checkout. Keep them up to date in the Neo app so you can confirm it's you when you pay online.

Manage Click to Pay in the Neo app

Click to Pay stays on unless you turn it off. You can change that anytime.

Turn Click to Pay on or off for one card

  1. Go to your Profile

  2. Select Click to Pay

  3. Under Manage Click to Pay, select a card and turn Click to Pay on or off for that card

Turn off Click to Pay for all your cards

  1. Go to your Profile

  2. Select Click to Pay

  3. Select Turn off for all cards

You can turn Click to Pay on again later from your profile. While Click to Pay is off for your profile, it stays off for every card, and new cards won't be added to Click to Pay.

What happens when you get a replacement card

If Neo replaces your card (for example, after loss, theft, or expiry), your active replacement card is updated in Click to Pay automatically. You do not need to set it up again.

If Click to Pay is off for that card or for your profile, the replacement card keeps the same settings.

What information is shared with Mastercard

To set up Click to Pay, Neo sends Mastercard your name, email address, phone number, and mailing address (the same details you use with Neo) so Mastercard can recognize you when you pay online.

When you pay at a merchant, Mastercard provides the secure checkout experience (Mastercard's privacy policy applies then). For how Neo uses your information, see the Neo Privacy Policy.

Frequently asked questions

What is Click to Pay?

Click to Pay is a Mastercard feature that lets you check out at participating online merchants without entering your card details. It encrypts your payment info and uses advanced security to help keep your card safe.

Do I have to use Click to Pay?

No. You don't have to use Click to Pay at checkout, and you can turn it off for one card or for all cards.

Why will my cards be set up for Click to Pay on November 30, 2026?

Click to Pay is rolling out for all Canadian Mastercard issuers. Neo will set up all open Neo Money and Neo credit cards on that date so you can use the feature unless you turn it off.

How do I turn off Click to Pay?

In the Neo app, go to ProfileClick to Pay and turn it off for your profile or for individual cards.

Which websites accept Click to Pay?

Participating merchants show the Click to Pay icon at checkout. See Mastercard's retailer list.

Is Click to Pay secure?

Yes, Click to Pay is designed to protect your card information when you pay online. Retailers receive a unique token instead of your card details.

Can I choose which Neo card to pay with?

Yes. At checkout, select the card you want from your Click to Pay profile. In the app, you can also control which Neo cards are saved with Click to Pay.

Will new Neo cards be added to Click to Pay?

Yes. When you get a new open Neo Money or Neo credit card, it can be added to Click to Pay when the card is issued, unless you have turned Click to Pay off for your profile.

Can I use Click to Pay if I'm under 18?

No. You must be 18 or older.

The Click to Pay icon is a trademark owned by and used with permission of EMVCo, LLC.

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