In the event that a customer passes away, we will require some documents and information to proceed.
You can give us a call at 819-410-1060 between 7 a.m. to 8 p.m. MT and a Specialist can assist you.
Required documentation
To complete verification and close an account, we’ll ask for some documents.
To begin the account closure process, you will need the following:
A scanned copy of the full front and back of your government-issued ID
Notarized proof of death
Documentation requirements aren’t limited to this. It’s likely additional documents will be requested.
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