Never miss a payment to your credit card by enabling Auto-Pay on the Neo app or website. With Auto-Pay, you can make automatic payments from your Money account to your credit card.
How to set up Auto-Pay
Neo app
- Log in to the Neo app on your mobile device
- Go to the Accounts tab, swipe to view Credit, and select your credit account
- Tap Auto-Pay
- Tap on the toggle to enable Auto-Pay
- Choose to pay your statement balance or the minimum payment monthly
- Link your Money account
Web
- Go to member.neofinancial.com and log in to your account
- Select Credit from the side menu and select your credit account
- Click on Auto-Pay
- Click on the toggle to enable Auto-Pay
- Choose to pay your statement balance or the minimum payment monthly
- Link your Money account
If you choose to pay your minimum balance monthly, you’ll be charged interest.
Tips when using Auto-Pay
Keep your Money account funded
To make sure your payments are processed after setting up Auto-Pay, keep your Money account sufficiently funded. In the case of insufficient funds, you’ll be notified to make a manual payment.
Enable your Auto-Pay on time
If Auto-Pay is enabled less than 24 hours before the statement due date, the payment will be scheduled for the next statement.
If your statement balance is manually paid before the due date, the scheduled Auto-Pay will be skipped for that pay period.
