Skip to main content

Link a bank to Neo

  • Updated

Seamlessly move money within Canada from your external bank to your Neo account. After you link a bank account, you can transfer up to $100,000 at once to or from Neo Money™ accounts.

Link your bank account to Neo

To link an external bank account, go to the Linked accounts settings in your Neo profile. You’ll be asked to log in to your bank account.

Neo app

  1. Log in to the Neo app
  2. Tap the Person icon to go to your Neo profile
  3. Tap Linked accounts
  4. Tap +
  5. Follow the steps to securely log in to your bank account

Web

  1. Log in to member.neofinancial.com 
  2. Click the Person icon to go to your Neo profile
  3. Click on Account, select Linked accounts
  4. Select + Add account
  5. Follow the steps to securely log in to your bank account

After you link an account, you can add or withdraw funds to your Neo Money™ accounts. There are no additional fees to transfer funds between Neo and linked bank accounts.

Moving funds from linked bank accounts usually takes 5 business days to be processed, but you’ll start accruing interest as soon as you initiate the transfer into interest-earning accounts (like the Neo High-Interest Savings account).

Security of linked accounts

Neo uses secure technology to connect with external bank accounts. When you initiate a transfer between Neo and a linked bank, the funds are transferred as an electronic funds transfer (EFT) payment. 

Transfer limits from linked account

After you link a bank to your Neo account, you can add or withdraw up to $100,000 in one transfer. 

Processing times and interest

Money is transferred as an electronic funds transfer (EFT) payment, so the funds will take a few days to be processed. If you’re moving money into interest-earning accounts, you’ll start accruing interest right away!

Processing time is usually 5 days

Transfers between Neo and external bank accounts usually take up to 5 business days to be processed. Large transfers can take up to 8 business days to be processed.

If you are transferring funds into a Neo Money™ account, you’ll have to wait until the transfer is processed before you can spend with those funds.

Need your funds available immediately? Send yourself an Interac e-Transfer® to quickly move money from an external account to Neo.

Interest is accrued immediately 

You’ll start accruing interest immediately when you deposit funds to accounts that earn interest (including Neo High-Interest Savings accounts). Even if the funds need to be processed, interest is accrued from the moment the transfer is initiated.

Automate transfers from linked accounts

Set up Auto-Save to automatically move money from an external bank account to a Neo Money™ account! Choose the amount and frequency to put your savings on autopilot.

Was this article helpful?

Have more questions?

1-855-636-2265