If you forgot your PIN, view your PIN from the Neo app or website.
Forgot your PIN?
View your PIN or change your PIN by going to the Accounts tab in the Neo app or go to Cards on the web. If you can’t log in, reset your Neo account password.
3 failed attempts to set up a new PIN will lock your Neo account for 24 hours.
Change your PIN
To change your PIN, go to the Neo app or website. Here’s a step-by-step guide to change your PIN.