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Find your Neo Money account details

  • Updated

Your Neo Money™ accounts (including Neo Everyday and Neo High-Interest Savings accounts) details include your account, institution, and transit number. Use your Neo Everyday account details for payroll and direct deposits.

View your account, institution, and transit number

You can view your Neo Money™ accounts (including Neo Everyday and Neo High-Interest Savings accounts) details from the Neo app or website.

Neo app

  1. Log in to the Neo app
  2. In the Accounts tab, select Money
  3. Select your account and tap Details
  4. View Account details

Web

  1. Log in to member.neofinancial.com
  2. Click on Money from the left-side menu
  3. Select your account
  4. Click on Details

Provided incorrect direct deposit details

If you’ve provided incorrect account details for a transfer or deposit, reach out to the sending institution for a reversal.  If the transfer was not initiated from a Neo account, Neo cannot investigate the issue.

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