You can view the payment due date for your credit cards on the Neo app or website. Go to Credit and select your account to view the payment due date.
How to view the payment due date
Go to Credit and select your credit account to view the payment due date. You can also view your credit card statement and find the due date in the Payment section.
Neo app
Log in to the Neo app
In the Accounts, select your credit card
View your payment due date, remaining due, and minimum payment under Statement
Web
Log in to member.neofinancial.com
Click on Credit from the left-side menu
Select your account and view the payment due date
Does your credit account show no payment due?
Your credit account may show no payment due for one of the following reasons:
You have no payment due until next statement is generated
You have paid the outstanding balance
You have overpaid your credit card
You can’t skip the payment due date
Payment due dates can’t be skipped if you’re expecting or have received refunds on your credit account. Refunds aren’t considered payments, so you still need to make a payment to your credit card. To avoid any negative impact to your credit score, make at least a minimum payment.
You can’t change the payment due date
Payment due dates can’t be changed or moved to a later date because they’re based on the account opening date. Set up Auto-Pay to schedule your credit card payments for a specific date.
If you want to change your payment due date because you’re having trouble making your payment, see if you’re eligible for credit card payment assistance.
Get reminders for payment
You can set up payment reminders (emails and push notifications) to help keep track of payment due dates. Customize your notifications in the Neo app or website.
⭐️ Want another perspective? Ask our Neo Community
Post questions, find answers, and connect with community experts.
Reach out for support
Start a chat with our virtual assistant or live Specialist.