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Credit card transfers

Discover options to settle the balance on your credit account.

Updated this week

Neo currently doesn’t offer credit card balance transfers. You won’t be able to also transfer out a balance from your credit account unless you have a closed account. Here’s what you can do if you’ve overpaid your credit card.

Credit card balance transfers

Neo currently doesn’t offer credit card balance transfers. If you’re having difficulty paying your credit card, there may be personalized options for credit card payment assistance to help manage your credit card debt.

What’s a credit card balance transfer?

A credit card balance transfer moves the balance from one credit card to another to benefit from a lower interest rate or interest-free period, helping you pay off your credit card faster and in a manageable way.

Can’t pay your credit card balance?

If you can’t pay your credit card balance, Neo can help! We have credit card payment assistance options available.

Here’s an article about credit card payment assistance to find other payment options, or chat with us to see if there are options available for you.

Transfers from your credit account

You can’t transfer ‌a negative balance from your credit account unless you’ve closed your account. You also can’t transfer unused credit to a different account or card. Chat with us if your account is closed and you wish to transfer the balance.

Here’s what you can do if you’ve overpaid your credit card.


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