You can redeem your cashback at the Neo Store. Choose from a selection of gift cards, merchandise, and much more.
How to redeem from the Neo Store
Neo app
- Log in to the Neo app on your mobile device
- Select the black oval with stars
- Tap Cash out
- Select the Neo Store
- Choose the product you’d like and Confirm
Web
- Go to member.neofinancial.com and log in to your account
- Select the black oval with stars
- Select Cash out
- Select the Neo Store
- Choose the product you’d like and Confirm
Shipping and delivery
You can check the estimated delivery timeline for your selected item before you redeem it in the Neo Store. Select the product and then the drop-down icon next to delivery details. The estimated delivery timeline counts only business days and excludes weekends and statutory holidays.
The item’s return or exchange policy is also available under the delivery details.