Shop at Neo partners to earn cashback. Go to Rewards in the Neo app or website to find the participating locations that offer cashback.
How to view Neo partners
Go to Rewards and use the search bar at the top to look for specific Neo partners.
Neo app
- Log in to the Neo app
- Tap Rewards at the bottom
Web
- Log in to member.neofinancial.com
- Click on Rewards from the left side menu and select Discovery
Use the map pin icon to search for Neo partners in locations across Canada.
Missing cashback?
If you’re missing cashback, go to Rewards to verify the location you made a purchase at is a Neo partner. You can then report missing cashback from the transaction details. Here’s a step-by-step guide to report a missing cashback.
Cashback for all eligible transactions will be instantly added to your Rewards Wallet.
Didn’t get the expected cashback?
If you didn’t get the expected cashback, then it could be due to one of two reasons:
- The Neo partner may have changed the cashback offer
- You’ve exceeded the spending limit for the Premium perk on your card
Go to Rewards to check the latest cashback offers from Neo partners, as these offers are subject to change.