Auto-Refill automatically adds money to a Neo Chequing or Neo Everyday account whenever your balance drops below a set amount. The funds are automatically transferred from a Neo Savings account so you can maintain the balance at whatever amount you choose.
To set up Auto-Refill, go to Money, select your Neo Chequing or Neo Everyday account, then select Automate.
How to set up Auto-Refill
When you turn on Auto-Refill, money will automatically transfer to your Neo Chequing or Neo Everyday account once your balance falls below your chosen amount. You can even set up multiple Auto-Refills to move different amounts from different Neo Savings accounts.
Neo app
Log in to the Neo app
Go to the Accounts tab and select your Neo Chequing or Neo Everyday account
Tap Automate
Choose Auto-Refill and follow the on-screen instructions
Web
Log in at member.neofinancial.com
From the left-side menu, select Money
Choose your Neo Chequing or Neo Everyday account and select Automate
Choose Auto-Refill and follow the on-screen instructions
Note: Auto-Refill is currently only available for the Neo Chequing or Neo Everyday account.
How to turn off Auto-Refill
If you cancel Auto-Refill, funds will no longer be automatically added to your Neo Chequing or Neo Everyday account.
Neo app
Go to the Accounts tab and select Money
Go to the Accounts tab and select your Neo Chequing or Neo Everyday account
Tap Automate
Under Auto-Refill, select the account you want to cancel
Tap Cancel, then Confirm
Web
Log in at member.neofinancial.com
From the left-side menu, select Money
Choose your Neo Chequing or Neo Everyday account and select Automate
Select Auto-Refill and follow the on-screen instructions to cancel
Auto-Refill will be automatically turned off if you don't have enough funds in your Neo Savings account to refill your Neo Chequing or Neo Everyday account.
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