Neo Financial

Maintain a baseline balance in your Neo Chequing or Neo Everyday account by setting up automated transfers from other Neo accounts.

Set up Auto-Refill for the Neo Chequing or Neo Everyday account

Understand how Neo processes expired or declined Interac e-Transfers.

Expired or declined Interac e-Transfer requests

Identify common transfer issues and processing times when moving funds to or from your Neo account.

Troubleshoot issues with your transfers

Link your payroll or government benefits to your Neo account to access your earnings.

Set up direct deposits to your Neo Money accounts

Neo does not support cheques or cheque deposits at this time.

Cheques and cheque deposits

Set up recurring bill payments from your Neo Everyday or Neo Chequing account.

Pay bills from your Neo account

Explore the various methods for moving money in and out of Neo accounts.

Move funds into Neo Money accounts

Authorize external entities to withdraw recurring payments directly from your Neo account.

Set up pre-authorized bill payments

Request and move funds instantly using the secure Interac e-Transfer network.

Send or receive an Interac e-Transfer®

Understand the wait times and common delays when using Interac e-Transfers.

How long do Interac e-Transfers® take?

Retract a pending e-Transfer before it has been deposited by the recipient.

Cancel an Interac e-Transfer®

International transfers are not available for Neo accounts.

International transfers with Neo accounts

Set up direct deposits, withdraw funds, or move money between your accounts.

Transfer and payments

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