All the details of any limits (like transfer limits or card spending limits) are available in the account's disclosure statement, rate, and fee schedule. View the legal agreements and disclosures for more information.
Card transaction limits
Daily spending limits for card purchases
There are limits on the total amount you can spend every day using a Neo credit card or Neo Money™ card. For the credit cards, the daily spending limit is higher than the maximum credit limit (so it's only possible to reach the daily spending limit if you make an extra payment to your card and have a positive balance).
Neo Mastercard: $35,000
Neo World Mastercard®: $35,000
Neo World Elite® Mastercard: $35,000
Cathay World Elite® Mastercard: $35,000
United MileagePlus® Neo World Elite® Mastercard: $35,000
Neo Money card: $10,000
Neo Money card (youth accounts): $2,500
Neo Money card transaction limits
Tap limit per transaction: $250
Purchase limit per transaction: $10,000 ($2,500 for youth accounts)
ATM withdrawal limit: $500
Daily maximum ATM withdrawal limit: $500
Account transaction limits
Neo Everyday transaction limits
Interac e-Transfer® limits
Transaction maximum: $3,000 (rolling limit)
Daily maximum: $10,000 (rolling limit)
Weekly maximum: $10,000 (rolling limit)
Monthly maximum: $20,000 (rolling limit)
Monthly limit of outgoing Interac e-Transfer® payments: 50 (monthly limit that resets at the start of each month)
Electronic fund transfer limits
Maximum outbound transaction to an external bank: $30,000
Maximum inbound transaction from an external bank: $100,000
Bill payment limits
Maximum payment: $25,000
Neo Chequing transaction limits
Interac e-Transfer® limits
Transaction maximum: $3,000 (rolling limit)
Daily maximum: $10,000 (rolling limit)
Weekly maximum: $10,000 (rolling limit)
Monthly maximum: $20,000 (rolling limit)
Monthly limit of outgoing Interac e-Transfer® payments: 50 (monthly limit that resets at the start of each month)
Electronic fund transfer limits
Maximum outbound transaction to an external bank: $30,000
Maximum inbound transaction from an external bank: $100,000
Bill payment limits
Maximum payment: $25,000
Neo Chequing transaction limits (youth accounts)
Interac e-Transfer® limits
Transaction maximum: $3,000 (rolling limit)
Daily maximum: $5,000 (rolling limit)
Weekly maximum: $5,000 (rolling limit)
Monthly maximum: $10,000 (rolling limit)
Monthly limit of outgoing Interac e-Transfer® payments: 50 (monthly limit that resets at the start of each month)
Electronic fund transfer limits
Maximum outbound transaction to an external bank: $5,000
Maximum inbound transaction from an external bank: $25,000
Bill payment limits
Maximum payment per transfer: $2,500
Neo Savings account
Electronic fund transfer limits
Maximum outbound transaction to an external bank: $30,000
Maximum inbound transaction from an external bank: $100,000
Neo High-Interest Savings account
Electronic fund transfer limits
Maximum outbound transaction to an external bank: $30,000
Maximum inbound transaction from an external bank: $100,000
Frequently asked questions about account limits
Can I request to increase or change my transfer limits?
Can I request to increase or change my transfer limits?
No, transfer limits can't be adjusted upon request. If you’ve reached your transfer limit, you’ll need to wait for the limit to reset before making another transfer.
When do my transfer limits reset?
When do my transfer limits reset?
Your transfer limits work on a rolling basis.
Daily limit: Based on the total amount you sent in the last 24 hours
Weekly limit: Based on the total amount you sent in the last 7 days
Monthly limit: Based on the total amount you sent in the last 30 days
As older transfers move outside those time windows, that amount becomes available to send again—unless it interferes with your weekly or monthly limits.
The monthly limit of outgoing Interac e-Transfer® payments (50) isn't a rolling limit. The limit resets at the start of each month.
⭐️ Want another perspective? Ask our Neo Community
Post questions, find answers, and connect with community experts.
Reach out for support
Start a chat with our virtual assistant or live Specialist.