You can view your credit transactions on the Neo app or website. Log in, select your account, and scroll down to view your transactions.
How to view credit transactions
You can view credit transactions and report transaction issues on the Neo app or website.
Neo app
Log in to the Neo app
In the Accounts tab, select your credit card
Scroll down to view your transactions
Web
Log in to member.neofinancial.com
Click on Credit from the left-side menu
Select your account and scroll to view your transactions
Transactions are listed from newest to oldest with the merchant name, date, and amount.
FAQs
Why can’t I find my transaction in my credit statement?
Why can’t I find my transaction in my credit statement?
If you can’t find a transaction, go to Credit, select your account, and scroll down to view all the transactions. Transactions are listed from newest to oldest with the merchant name, date, and amount.
How can I tell if a transaction is a refund or a purchase?
How can I tell if a transaction is a refund or a purchase?
You can differentiate between purchases (debits) and refunds (credits) in your transaction history. If the transaction shows as a negative amount (such as "-$25.00"), it's a refund.
Why is my recent transaction categorized under the wrong category?
Why is my recent transaction categorized under the wrong category?
Neo categorizes transactions using the MCC chosen by merchants. If a merchant picks the wrong MCC, transactions can appear in the wrong category.
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