Skip to main content

Why is my transaction pending?

  • Updated

Safety deposits with hotels and car rentals will remain pending for up to 30 days. Your transaction will show up as 'Pending' for up to 30 days because it takes time for your money to be processed between the business and our system. Not to worry, we'll get your money back as soon as possible!

If you have any questions as to why your transaction shows up as 'Pending', please contact the business you made the transaction with.

Was this article helpful?

Have more questions?