Generate account statements on demand for your Neo Money™ accounts (including Neo Everyday and Neo High-Interest Savings accounts). Account statements show your opening balance, closing balance, bill payments, interest earned on deposits, and cashback earned from purchases made with a Neo Money™ card.
View Neo Money™ account statements
Monthly statements are available online for each Neo Everyday and Neo High-Interest Savings account.
Neo app
- Log in to the Neo app
- Select Money from the top and select your Money account
- Tap Details and select View statements
- Select the date of the statement to view
Web
- Log in to member.neofinancial.com
- Click on Money and select your Money account
- Scroll down and select Statements
- Select the date of the statement to view
Paper statements aren’t available for Neo Money™ account
To get a physical copy of your Neo Money™ accounts (including Neo Everyday and Neo High-Interest Savings accounts) statements, log in to the Neo app or website to download statements as PDFs.
Can’t view your Neo Money™ account statements?
Try to view your Neo Money™ accounts (including Neo Everyday and Neo High-Interest Savings accounts) statements from a different device. If you’re still unable to view your account statements, contact us to seek further assistance.
View Neo Money™ account transactions
All transactions (including deposits, withdrawals, interest earned, and purchases made with a Neo Money™ card) are listed in each Neo Everyday account.
Neo app
- Log in to the Neo app
- Select Money from the top and select your account
- Scroll down until you find the recent transactions
Web
- Log in to member.neofinancial.com
- Click on Money and select your account
- Scroll down in the Transactions to find the recent transactions
Alerts for Neo Money™ account transactions
You can be notified when there’s new account activity on your Neo Money™ accounts (including Neo Everyday and Neo High-Interest Savings accounts). Personalize the type of notifications that you’d like to receive from the Neo app or website.
Transaction data for Neo Money™ accounts
Neo Money™ accounts (including Neo Everyday and Neo High-Interest Savings accounts) currently don’t support CSV (comma-separated values) downloads. Log in to the Neo app or website to save statements as PDFs.
Don’t recognize a transaction on your Neo Money account?
If you notice a transaction that you didn’t make, freeze your Neo Money™ card right away so no one can use your card to make further transactions. Report unauthorized transactions directly from the Neo app or website.
Transaction fees for the Neo Money™ card
Enjoy unlimited everyday transactions with your Neo Money™ card. If you make a purchase abroad, a 2.50% foreign exchange conversion fee applies and ATM cash withdrawal incurs an additional $5.00 ATM fee. ATM cash withdrawals within Canada will incur a $2.50 ATM fee.
Neo doesn't charge any ATM fees for cash withdrawals using the Neo Money™ card. The foreign exchange conversion fee is based on the Mastercard® International foreign currency exchange rates.