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How to get Neo Advance

Unlock Neo Advance with a membership to get a 0% cash advance and overdraft protection for your Neo Chequing account.

Note: Neo Advance is gradually rolling out to members with Neo Chequing, so it may not be available to you yet. Update your Neo app or log in on the web to see if you have access.

Neo Advance is a zero-interest safety net for life’s unexpected expenses. When your Neo Chequing account balance dips below $0, Neo Advance automatically covers the shortfall (up to your available advance limit) at 0% interest.

Neo Advance is a feature of the Neo Chequing account and is unlocked with a Neo membership. You can add Neo Advance to an existing Neo Chequing account, or you can sign up for a new Neo Chequing account and then unlock Neo Advance after.

Once you’re approved, your cash advance can be used when your chequing balance drops below $0. Any advance you use is reported to Equifax and TransUnion, helping to build your credit history.

Note: Neo Advance is only available with the Neo Chequing account.

Who can get Neo Advance

To qualify for Neo Advance, you need to:

  • Be a Canadian resident of the provincial age of majority

  • Have an active Neo Chequing account (or get a Neo Chequing account when you apply for Neo Advance)

  • Have a Neo membership (either the Start, Build, or Grow membership)

A hard credit check isn’t required. We’ll let you know your starting advance limit as soon as you’re approved.

How to get Neo Advance

If you have a Neo Chequing account and a Neo membership (either Start, Build, or Grow), then you can enable Neo Advance from your chequing account.

If you don’t have a Neo Chequing account, then you can get Neo Advance by opening a chequing account and subscribing to a Neo membership. From there, you can enable Neo Advance from your chequing account.

Starting advance limits

You’ll get a starting limit when you’re approved. You can work toward a higher limit over time. Here are ways to help increase your Neo Advance limit.

How Neo Advance works

Neo Advance works with the Neo Chequing account

Neo Advance automatically covers purchases or bills that go past the balance of your Neo Chequing account (up to your advance limit). For example, if you have $50 in your chequing account but have a utility bill for $75, Neo Advance can automatically cover the extra $25 that you need.

You’ll pay no interest for your advance and it’ll be automatically repaid from the next deposit into your Neo Chequing account.

Neo Advance also works with joint Neo Chequing accounts. Both co-owners can access the advance.

Unlock Neo Advance with a membership

You need a Neo membership to unlock Neo Advance. Subscribe to Start, Build, or Grow to get access to Neo Advance and more tools to help build credit. Learn more about Neo’s memberships.

Ways you can use Neo Advance

Once your Neo Chequing balance goes below $0, you can use Neo Advance for Neo Money™ card purchases, pre-authorized debits, ATM withdrawals, and bill payments—as many times as you need within your advance limit.

You can use Neo Advance for:

  • Card purchases with a Neo Money™ card

  • ATM withdrawals with a Neo Money™ card

  • Pre-authorized debits (like a payment for a utility, phone, or mortgage)

  • Bill payments you start in the Neo app

What you can’t use Neo Advance for right now

Neo Advance can’t be used to:

  • Send money by Interac e-Transfer®

  • Move money to another Neo account

  • Make payments to Neo credit cards.

Your advance is automatically repaid

After you use your advance, it will be automatically repaid from the next deposit into your Neo Chequing account. You can transfer funds from a linked bank account or via Interac e-Transfer® to repay your advance.

Your advance can help build credit history

Neo Advance is a credit product, and your activity (including how you use it and whether you repay on time) is reported to credit bureaus each month. By using and repaying your advance, you’ll build credit history.

Grow your advance limit

We’ll let you know your starting advance limit when you apply for Neo Advance. Here are ways to grow your advance limit

  • Use and repay your advance

  • Set up recurring transfers to your Neo Chequing account

  • Move your pay to Neo

FAQ about Neo Advance

Is Neo Advance free?

Neo Advance has 0% interest and no fee for everyday use, like Neo Money™️ card purchases, bill payments (via CCIN), and ATM withdrawals. Neo Advance is a feature of the Start, Build, and Grow membership, which may have a monthly fee.

How much are the membership fees that unlock Neo Advance?

Start is $4.99/month, Build is $9.99/month, and Grow is $14.99/month. You may qualify for a membership at no cost—check your eligibility in the Neo app.

Do I need a high credit score to get Neo Advance?

No. A hard credit check isn't required.

Can I access Neo Advance without a membership?

No. Neo Advance is a feature of the Start, Build, or Grow membership.

Can I turn off Neo Advance if I don't want to use it?

Yes. If you’ve been approved for Neo Advance, your limit sits in your app until you need it. You can turn off Neo Advance in your app settings at any time, but then you’ll have to re-apply for Neo Advance if you want to turn it back on.

Do I need a Neo Money™ card to use Neo Advance?

You need a Neo Money™ card for card purchases and ATM withdrawals. You can still use Neo Advance for automatic PADs and bill payments you start in the app.

Can I send an Interac e-Transfer® using Neo Advance?

No. Neo Advance can’t be used for Interac e-Transfer® or transfers to another Neo account right now.

Can I use Neo Advance more than once before my due date?

Yes. As you repay, that amount becomes available again within your limit. There’s no waiting period before you can use Neo Advance again.

Why can’t I see Neo Advance in my app?

Neo Advance requires the latest version of the Neo app. Update today in the App Store or Google Play.


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