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  1. Neo Financial Help Centre
  2. Cards
  3. Card settings and preferences

Card settings and preferences

Manage your card transaction’s settings, report a lost or stolen card, and request a new one.

  • Manage the transaction settings on your card
  • Lost or stolen card
  • Request a new card
  • Freeze or unfreeze your card
  • Reasons for card declines
  • Using your card while travelling
  • Cash withdrawals from your Neo Money card
  • Swap your credit card
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