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News and policy updates

Learn about any changes made to policies or agreements.

  • Update on the Hudson's Bay Mastercard (March 2025)
  • Information on a potential Canada Post service disruption
  • Neo Privacy Policy Update (August 1, 2024)
  • Changes to the Neo High-Interest Savings Account Agreement and Disclosure Statement (August 2024)
  • Updates to the Neo Rewards Policy (August 2024)
  • Updates to cashback rewards (July 2024)
  • Updates to our bill pay service
  • Introducing the Neo Everyday account
  • Spring updates to credit accounts (April 2024)
  • Changes to your Cathay World Elite® Mastercard Cardholder Agreement (April 2024)
  • Changes to the Neo Financial Mastercard Disclosure Statement, Rate & Fee Schedule (July 2024)
  • Updates to the Neo Rewards Policy (March 2024)
  • Updates to agreements and policies (Quebec only)
  • Updates to agreements and policies (except Quebec)
  • Privacy Policy Update (December 2023)
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