Skip to main content
Neo Financial Help Centre Help Centre home page Help Centre
Go to neofinancial.com

Search

  1. Neo Financial Help Centre
  2. Profile

Profile

Signing up

  • Reasons your application wasn’t approved
  • Verify your identity
  • Eligibility requirements for Neo products
  • What forms of identification do you accept?
  • Tips for photographing your ID documents
  • Tips to taking a good selfie

See all 7 articles

Managing your profile

  • Why is my application in review?
  • Change your personal account information
  • Find and use your verification code
  • How to contact Neo Financial
  • Customize your notifications
  • There's an error on my T5. What should I do?

See all 11 articles

Security

  • Tips to avoid scams
  • Reset your password
  • What's a scam?
  • Change your security questions
  • How do I spot a scam?
  • Freeze your card

See all 8 articles

image/svg+xml
Legal •   Privacy •   Terms & Conditions
English (World) Français (Canada)

Chat with us

Log in to start a chat.

I can't log in