You can make a payment to your Neo Secured Credit card from an external financial institution or with the Neo Everyday account.
How to make a payment from a Neo Everyday account
You can make instant payments from your Neo Everyday account to your Neo Secured Credit card.
Neo app
- Log in to the Neo app
- Select Credit and select your account
- Tap Pay now and select your Neo Everyday account
- Choose the amount and tap Transfer to complete your payment
The payment will be reflected in your account instantly.
Web
- Log in to member.neofinancial.com
- Click on Credit from the left-side menu and select your account
- Click on Pay now and select your Neo Everyday account
- Choose an amount and click on Continue to complete your payment
The payment will be reflected in your account instantly.
How to make a payment from an external bank
To make a payment form an external bank to your Neo Secured Credit card, you can add Neo Financial as a payee in your bank. You’ll need to provide the account number (your credit card number), payee name, and amount to make a bill payment.
For your Neo Secured Credit card or Hudson's Bay Mastercard® the payee name will be Neo Financial; Neo Financial Technologies LTD./Inc. or Mastercard, Neo Financial. This will depend on who you bank with. If you have a World Elite® Mastercard®, the payee name will be Neo Financial World Elite. Other than this, all you need to make your payment is the amount you wish to pay and your credit card number.
About payments to a secured credit card
Security fund
Your security fund can’t be used as a payment for your monthly statement. If you want to close your account permanently, you may be able to use your security to pay off your balance.
Contact us if you are looking to close your account and want to use your security fund.
Late or missed payments
You may be charged interest if your payment is past the due date or is not the full amount based on your statement.
Here’s more information on how the Neo Secured Credit card works.