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How does Neo cashback work?

  • Updated

Neo rewards you based either on a combination of making multiple visits to a business or via first-time bonuses. Depending on the merchant you’re visiting, the offer may differ. Every time you use your card to pay at one of our Neo partners, you'll earn either cashback for a percentage of the purchase, or make progress towards a reward.

Cashback is instantly credited to your account and will appear on your transaction list after you make a purchase

Neo’s rewards map displays all of our partners along with the rewards they're currently offering. 

To view your cashback balance in the app:

  1. Sign in to the app.
  2. Tap the button with three stars at the top left corner of the screen.

To view your cashback balance online:

  1. Sign in to your Neo account at
  2. Select the button with three stars at the top right corner of the screen (next to ‘Rewards Balance’).

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