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View your credit account details

  • Updated

Your credit account details include your credit account number, account balance, credit limit, and interest rates.

To view your credit account information, choose your credit account and select Account details (on the Neo app) or Details (on the Neo website).

View your credit account details

Go to your credit accounts to view the details of your account.

Neo app

  1. Log in to the Neo app
  2. In the Accounts tab, select Credit
  3. Select your credit account
  4. Tap the three dots and tap Account details 

To view your pending and posted balances, tap View details next to the current balance.


  1. Log in to
  2. Select Credit from the side menu
  3. Select your credit account 
  4. Click on Details to view the account information

If you want to view your credit account number (same number as your credit card), select Show and enter your password.

Credit account number

Your credit account number is the same as your credit card number. You can view your credit account number in your credit account, or you can find your card number by viewing your virtual card on the Neo app or website. 

Make a payment using your credit account number

To make a payment to your credit account from an external bank account, use your credit account number. 

Here’s how to make a payment to your credit account.

View your credit card balance

Your credit card balance is available from your credit account details. Go to your credit account to view your current balance and the total of your pending transactions and the total of your posted purchases. 

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