How do I set up pre-authorized bill payments from my Money account?

Forget about due dates and missed payments. With pre-authorized payments, you can take care of your bills and make sure they will get paid automatically and on time.

To set up pre-authorized bill payments, you first need to collect the account details in the Neo app or website following these steps:

If you are using the app, follow the steps outlined below:

1. Sign in to the Neo app.
2. Select your Money account.
3. Select the three dots at the top right corner of the screen.
4. Select Account details.
5. View the details required to set up pre-authorized payments.

If you are using the Neo website, follow the steps outlined below:

1. Sign into your Neo account online.
2. Select your Money account.
3. Select the Account tab.
4. View the details required to set up pre-authorized payments. 

The information required is as following:

• Transit (Branch)
• Institution (Bank)
• Account Number

Note: Pre-authorized payments don’t work on your Neo credit card. These steps help you access the account information a merchant needs to set up a pre-authorized debit on a recurring basis.