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Set up direct deposits to Neo Money accounts

  • Updated

Use your account information (account number, transit number, and institution number) to set up direct deposits into a Neo Money™ account. You can download a PDF with your account details from your Neo Money™ account.

Find your direct deposit information

Go to the Neo Money™ account details to view the information needed for direct deposits (account number, transit number, and institution number).

Neo app

  • Log in to the Neo app
  • Tap on Money and select an account
  • Select the three dots, then tap Account details 
  • To download a PDF with your direct deposit information, tap Download PDF

Web

  • Log in to member.neofinancial.com
  • Click on Money and select an account
  • Select Details
  • To download a PDF with your direct deposit information, click on Download PDF

Holds for direct deposits

Direct deposits from employers into Neo Money™ accounts are typically available immediately. In some cases, direct deposits may be held for 5 business days for further review.

Direct deposits into Neo High-Interest Savings accounts or JA Money accounts will be held for 5 business days.

You can view the available, pending, and held balances from the account details of each Neo Money™ account.

Void cheques for direct deposit information

To provide your direct deposit information to an employer, you can download a PDF with the account information of your Neo Money™ account (account number, transit number, and institution number). Go to your account details and select Download PDF.

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