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What are the processing times for an Interac e-Transfer®?

  • Updated

Interac e-Transfers® can take up to 30 minutes to be processed for new contacts.

If you have not received your Interac e-Transfer® , confirm that you are using the correct email address or phone number. Check for spelling, symbols, and other common mistakes.

If you have auto-deposit set up using your email address with another financial institution, we recommend using your phone number for your Neo account or turning off auto-deposit with your other financial institution

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