Send and receive Interac e-Transfers® to and from your Neo Money™️ account.
How to send an Interac e-Transfer®
Neo app
- Log in to the Neo app on your mobile device
- Tap the Payments icon
- Select Send and enter the amount
- Select a contact (add a contact or select a previous one)
- Set a security question (only needed if the receiver doesn’t have autodeposit set up)
- Tap Review
- Tap Confirm
Web
- Go to member.neofinancial.com and log in to your account
- Click on Payments from the menu
- Select Send and enter the amount
- Search for a contact (add a contact or select a previous one)
- Set a security question (only needed if the receiver doesn’t have auto-deposit set up)
- Click Continue
- Review and click Send.
How to request an Interac e-Transfer®
Neo app
- Log in to the Neo app on your mobile device
- Tap the Payments icon
- Select Request and enter the amount
- Select a contact (add a contact or select a previous one)
- Tap Review
- Tap Confirm
Web
- Go to member.neofinancial.com and log in to your account
- Click on Payments from the menu
- Select Request and enter the amount
- Search for a contact (add a contact or select a previous one)
- Click Continue
- Review and click Request.
How to receive an Interac e-Transfer®
If you have a Junior Achiever account, you’ll need to set up Autodeposit to receive an Interac e-Transfer®. Here’s how to set up Autodeposit.
- When you receive an email from Interac, deposit your funds to Neo Money by Concentra Bank
- Enter your security answer for the transfer
- If the correct answer is entered, the funds will automatically be deposited into your Neo Money™️ account
Know more about Interac e-Transfer®
Autodeposit
When you enable autodeposit, Interac e-Transfers® sent to the email registered with your Neo Financial account will be deposited directly into the Neo Money™️ account without a security question.
Here’s how you can set up autodeposit.
Transfer limits
Interac e-Transfers® are subject to daily, weekly, and monthly limits. For each transaction the limit is $3,000. You can learn more about transfer limits.
Transfer funds to yourself with Interac e-Transfer®
To transfer funds from one financial institution to another with Interac e-Transfer®, you need to add yourself as a contact.
You can make the transfer to yourself by adding your email or phone number associated with your Neo Financial account.
