Experience the ultimate in secure and convenient money management! Seamlessly transfer your funds to and from external bank accounts and your Money or Junior Achiever account. Connect multiple external bank accounts with your Money account through the Neo app or website.
How to link an external bank account
Neo app
- Log in to the Neo app on your mobile device
- Tap the Person shaped icon
- Tap Linked accounts
- Tap +
- Tap Continue
- Select an institution
- Enter your details and verify yourself
- Review your account information and tap Confirm
Web
- Go to member.neofinancial.com and log in to your account
- Log in to the Neo app on your mobile device
- Tap the Person shaped icon
- Tap Accounts
- Tap Linked accounts
- Tap + Add account
- Tap Continue
- Select an institution
- Enter your details and verify yourself
- Review your account information and tap Confirm
How to move funds from a linked account
Neo app
- Log in to the Neo app on your mobile device
- Tap Money
- Tap + Fund
- Select your linked account
- Enter the amount you want to deposit
- Tap Transfer
Web
- Go to member.neofinancial.com and log in to your account
- Select Money
- Select + Fund
- Select your linked account
- Enter the amount you wish to deposit
- Select Continue
- Select Transfer
How to move funds from the Money account
Neo app
- Log in to the Neo app on your mobile device
- Tap Money
- Tap - Withdraw
- Select your linked account
- Enter the amount you wish to withdraw
- Tap Transfer
Web
- Go to member.neofinancial.com and log in to your account
- Select Money from Accounts
- Select - Withdraw
- Select your linked account
- Enter the amount you wish to withdraw
- Select Continue
- Select Transfer
Transferred funds usually take 3-5 business days to be processed and available for you to use. However, large transfers can take up to 8 business days.
You can also quickly move money securely to an external bank account using Interac e-Transfer®. Here’s the information on how to send, request, or receive an Interac e-Transfer® request.
Enable Auto-Save to automate your deposits and withdrawals
If you move your funds periodically between your external bank account and Money account, then the Auto-Save function will be best for you.
