View your PIN

If you don’t remember your card’s PIN, you can view it anytime from the Neo app or website.

How to view your card’s PIN

Neo app

1. Log in to the Neo app on your mobile device
2. Tap on the Cards tab
3. Select the More icon
4. Select View PIN
5. Tap Show PIN
6. Enter the account password, or use Face or Touch ID to reveal the PIN.

Web

1. Go to member.neofinancial.com and log in to your account
2. Click on the Cards tab
3. Scroll down to Security & Help section
4. Click on View PIN
5. Click on the View PIN icon
6. Enter the account password to reveal the PIN

About your card’s PIN

Tap transactions are limited to $250. If your transaction exceeds this amount, you will need to enter your PIN.

Here’s how you can reset your PIN.

If you order a replacement card, your PIN will be the same.