We're making some changes to the Neo Rewards Policy. These changes are effective as of August 1, 2024.
Summary of changes
| Section | Current Terms | Revised Terms (Effective August 1, 2024) |
| 1.b | If you have an eligible credit or deposit product with Neo, or any other eligible product or service as determined by Neo from time to time (“Neo Product”), you may be eligible to earn Neo Rewards™ through the Neo Platform. | If you have an eligible credit (“Credit Product”) or deposit product (“Deposit Product”) with Neo, or any other eligible product or service as determined by Neo from time to time (collectively referred to as “Neo Products”), you may be eligible to earn Neo Rewards™ through the Neo Platform. Neo Rewards™ and the Offers available may differ between Neo Products and may vary depending on you meeting certain eligibility criteria. |
| 1.c | At all times, Neo Rewards™ are earned according to the eligibility requirements, terms and conditions of Offers set by Neo or any Merchant, as the case may be. | At all times, Neo Rewards™ are earned according to the eligibility requirements, terms and conditions of Offers set by Neo or any Merchant, as the case may be, as well as the amount of deposits you have with Neo, if applicable. We will communicate required eligibility criteria for certain Neo Rewards™ to you on an ongoing basis, as applicable. |
| 2.b | N/A - new section added. | Offers and offer eligibility may differ between Neo Products. Credit Products and Deposit Products may have separate Offers and eligibility requirements. |
| 3.a | Neo Rewards™ are earned automatically following a Qualifying Transaction (as defined below). | Neo Rewards™ are earned automatically following a Qualifying Transaction (as defined below). However, unless specifically stated otherwise, Neo Rewards™ for specific Offers are earned on an individual Neo Product basis and may only be available on the first Neo Product that completes a Qualifying Transaction to initiate the Offer. For example, if you use your Neo Credit Card to initiate progress towards an Offer, you must complete the required number of Qualifying Transactions on the same Neo Credit Card to earn the Neo Rewards™ associated with that Offer. Any transactions on a different Neo Product will not contribute to progress towards the Offer. |
| 3.b | You acknowledge that Neo Rewards™ rates may change at any time and Neo may provide notice to you where required by applicable law. Any guaranteed Neo Rewards™ top-up will be paid monthly. | You acknowledge that Neo Rewards™ rates may change at any time and Neo may provide notice to you where required by applicable law. |
| 7.a | You may choose to subscribe to certain packages of perks, rewards or other benefits (“Neo Perks”), if available. The costs to subscribe to, and the specific perks, rewards and benefits associated with Neo Perks are displayed in the Neo Platform and are subject to change from time to time. |
You may choose to subscribe to certain packages of perks, rewards or other benefits (“Neo Perks”), if available. Neo Perks may vary and differ between Neo Products, certain limitations and eligibility criteria may apply. The costs to subscribe to, and the specific perks, rewards and benefits associated with Neo Perks are displayed in the Neo Platform and are subject to change from time to time. |
| 8.a | Neo may change or terminate an Offer, any Neo Rewards™, Neo Perks or any other benefits at any time, for any reason and without prior notice. [...] | Neo may change or terminate an Offer, Promo Code, any Neo Rewards™, Neo Perks or any other benefits at any time, for any reason and without prior notice. [...] |
| 11 | N/A - new section added |
11. Promotional Codes
|