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Updates to the Neo Rewards Policy (March 2024)

  • Updated

We're making some changes to the Neo Rewards Policy. These changes are effective as of March 29, 2024.

Summary of changes

Section Current Terms Revised Terms (effective March 29, 2024)
Introduction

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This Policy is operated by Neo and applies to all Offers and Neo Rewards™ (as each are defined below) shown within the Neo Platform (defined below) (the “Program”). Neo is solely responsible for the Program. Neo’s banking providers, including ATB Financial as the issuer of the Neo Financial Mastercard (“Neo Credit Card”), Concentra Bank as the provider of the Neo Money™ account (“Neo Money™ Account”) and Equitable Bank as the issuer of the Neo Money™ card (“Neo Money™ Card”) have no responsibility for the Program. You agree therefore not to make any claims against any of ATB Financial, Concentra Bank or Equitable Bank, or any other Neo partner for any matter connected in any way with the Program or this Policy.

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This Policy is operated by Neo and applies to all Offers and Neo Rewards™ (as each are defined below) shown within the Neo Platform (defined below) (the “Program”). Neo is solely responsible for the Program. You acknowledge that some Neo Products (defined below) may be offered by Neo’s banking providers, and that such banking providers have no responsibility for the Program. You agree therefore not to make any claims against any of Neo’s partners for any matter connected in any way with the Program or this Policy.
1. General

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b. If you have a Neo Money™ Account, Neo Credit Card or a Neo Money™ Card, or any other eligible product or service as outlined by Neo from time to time (“Neo Product”), you may be eligible to earn Neo Rewards™ through the Neo Platform.

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b. If you have an eligible credit or deposit product with Neo, or any other eligible product or service as determined by Neo from time to time (“Neo Product”), you may be eligible to earn Neo Rewards™ through the Neo Platform.
9. Using your Neo Rewards™

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b. You can use your Neo Rewards™ by:

  1. transferring your Neo Rewards™ to your Neo Money Account;
redeeming your Neo Rewards™ as statement credits against eligible purchase charges to your Neo Credit Card (any such redemption will not be considered a payment towards the balance of your Neo Credit Card and you must still make a separate payment of at least the minimum payment due);
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b. Where available, you can use your Neo Rewards™ by:

  1. transferring your Neo Rewards™ to your associated Neo deposit account;
redeeming your Neo Rewards™ as statement credits against eligible purchase charges to your associated Neo credit card (any such redemption will not be considered a payment towards the balance of your Neo credit card and you must still make a separate payment of at least the minimum payment due);
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