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Switch your credit card

  • Updated

You can switch between a Hudson’s Bay Mastercard and Neo Credit card whether you have a standard or secured credit card. If you make a switch, it will take until the next billing cycle for your card to be updated and mailed to you. Chat with us if you’re looking to make a switch. If you're looking to get a different card, you’ll need to submit an application. 

Keep more than one credit card at a time to earn more rewards. Learn more to find the best credit card for your financial goals.

Switch between a Hudson’s Bay Mastercard and Neo Credit card 

If you’re planning to make a switch between a Hudson’s Bay Mastercard and Neo Credit card, here are some things to note:

  • You can only switch your credit card once in 6 months.
  • Your card will be updated at the beginning of the next billing cycle when there is a switch.
  • You’ll still have the same credit account; it's just the rewards type that is being changed.

Switching to a Cathay World Elite® Mastercard

To get the Cathay World Elite® Mastercard, you’ll need to submit an application. You can then choose to hold multiple cards or close your old account.

Switching from a secured credit card to a standard card

If you want to switch from a secured credit card to a standard credit card, you can apply for a standard credit card in the credit section of your Neo app or website. Here’s how you can apply for a standard credit card. Applications for standard credit cards require a credit check. 

If you’re approved for a standard credit card, you can either close your secured card and retrieve your security deposit or keep both cards active.

Neo will email you if you’re eligible for a standard credit card.

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