You can switch your Neo credit card to a different card without having to re-do the work of submitting a new application.
All of your data (including transaction history) will be transferred from your existing Neo credit card to your new credit card.
You also have the option to hold multiple credit cards. Sign up for a new credit card in minutes.
How to a request a switch
Neo app
- Log in to the Neo app on your mobile device
- Start a chat session, and type Card switch or Card swap to request a different credit card
Web
- Go to member.neofinancial.com and log in to your account
- Start a chat session, and type Card switch or Card swap to request a different credit card
What happens when you switch your credit card
Flip your rewards in a snap
Switching your credit card to a different one is a shortcut to changing your rewards program to better match your lifestyle needs and spending preferences.
Everything remains the same, yet it feels new
Your credit account will not change, including the credit limit and transaction history. It’s just a new credit card that will be offering new rewards.
Switch it up without shaking your credit report
You don’t need to make another credit card application and get hit with another inquiry on your credit score.
Just make a request for a switch, and that’s it. You’re all done.
You’ll continue to use the same credit card until the current billing cycle ends. At that point, the switch will occur. You’ll also receive a brand new credit card in the mail. Once you receive it, activate it and start earning new rewards.
Your card will be delivered within 15 business days.
