Go to your Rewards Wallet in the Neo app or website to view your Hudson’s Bay Rewards points or cashback.
How to view your Hudson’s Bay Rewards points
To view your Hudson’s Bay Rewards points, select Points by going to your Rewards Wallet in the Neo app or website. You’ll see the Rewards points for your Rewards number linked with your Hudson’s Bay Mastercard.
Neo app
- Log in to the Neo app
- Tap the pill-shaped icon at the top
- Select Points to view your Rewards points
Web
- Log in to member.neofinancial.com
- Click on the pill-shaped icon at the top
- Select Points to view your Rewards points
Missing Hudson's Bay Rewards points
To report missing Rewards points, contact the Hudson’s Bay Rewards support at 1 (800) 844-8131. You may be asked to provide a few details from the sales receipt.