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Changes to your APR

  • Updated

Your annual percentage rate (APR) is the yearly interest rate for borrowing money or taking a cash advance. 

You can avoid being charged purchase interest by paying your owing balance in full by the due date.

There is no interest-free period for cash advances. Cash advance interest begins to accrue once your transaction is posted and until the balance is paid back.

How to find your APR

Neo app

  • Log in to the Neo app on your mobile device
  • Tap the Credit box
  • Select the three dots on the top right corner
  • Select Account details
  • Scroll and view the interest rates


  • Go to and log in to your account
  • Click on Credit from the menu 
  • Select Details
  • Scroll and view the interest rates

APR changes

APR increases and decreases

We will always keep you informed of any changes to your APR at least 30 days before the rates are changed. 

There are two reasons your APR may change:

  • Neo may change rates to align with interest rates across the country 
  • Your credit or payment history can also cause a change in APR 

Currently, APR changes upon request aren’t available.

Cancelled APR changes

In rare cases, an upcoming APR change may be cancelled. You’ll be notified within 30 days of the change. APR changes can’t be cancelled upon request.

For more details about APRs, see the Neo Disclosure Statement, Rate & Fee Schedule (Quebec) or the Neo Disclosure Statement, Rate & Fee Schedule (Rest of Canada).

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