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Annual investing information update

  • Updated

If you have a Neo Invest account, you’ll be required to review and update your personal and financial information every year. This ensures that your portfolios match your investing goals.

How to review and update your investing information

You’ll receive an email when it’s time to review your risk limit.

Neo app

  • Log in to the Neo app on your mobile device
  • Select the Invest option at the top of the page to see your account
  • Scroll down, then tap Risk limit
  • If your personal or financial information has changed in the past year, tap Update my information 
  • If your personal or financial information hasn’t changed in the past year, then tap My information has not changed

Web

  • Log in to the website at member.neofinancial.com
  • Select Investments from the side menu
  • Click on the More icon, then select Risk limit
  • If your personal or financial information has changed in the past year, select Update my information 
  • If your personal or financial information hasn’t changed in the past year, then select. My information has not changed

Currently, you can only review and update your investing information from the website (not the Neo app).

Depending on the updates to your personal and financial information, we may recommend a change to your risk limit.

If you don’t review your information every year, your Neo Invest account activity may be restricted.

About the annual information review

Why you need to review and update your information

Every year, you’ll be asked to review your personal and financial information.

OneVest (the portfolio manager) has a responsibility to ensure the information they have on file is up-to-date. This information is used to set the risk limit for your Neo Invest account.

About your risk limit

Your risk limit is the maximum level of risk for your investment portfolios.

OneVest determines your risk limit based on the personal and financial information you provide when you open a Neo Invest account. This information includes:

  • Personal information, such as employment details and citizenship
  • Financial information, such as income, assets, and debt
  • Investment knowledge
  • Risk tolerances
  • Investment needs and objectives
  • Investment time horizon

You’re required to review your personal and financial information annually, which may change your risk limit. You can also review your risk limit anytime. Go to your Neo Invest settings and select Risk limit.

Account restrictions if you don’t review your information

If you don’t review your information annually, your Neo Invest account activity may be restricted.

  • You may not be able to add funds
  • You may not able to make partial withdrawals

After you review your information, the restrictions to your account activity will be lifted.

 

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