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How do I redeem an item from the Neo Store?

  • Updated

Please follow these quick and easy steps to purchase an item from the store. 

  • To start, log into your Neo Account on the app and navigate to the rewards wallet in the top left hand corner. 
  • Once there, tap on the ‘Redeem’ tile to enter the store. You’ll be able to browse the curated items available here! 
  • Select the item you’d like to redeem, pick your size if applicable, and tap ‘redeem’. 
  • You’ll receive an order confirmation email shortly after with your receipt included. 


If you have any questions, please contact the Neo Support team at 

Tel: (867) 322 4427, Email: 7am-8pm (MT) 7 days a week.

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