Verification codes help maintain the security of your account by ensuring you’re the one logging in. You’ll receive a text message to your cell phone with a verification code.
How to use verification codes
Neo app
- Log in to the Neo app on your mobile device
- A verification code is sent as a text to your phone number
- Enter the code you received
- Select Always trust if you want to avoid entering your code in the future, or select Trust once if you want to enter your code when you log in
Web
- Go to member.neofinancial.com and log in to your account
- A verification code is sent as a text to your phone number
- Enter the code you received
- Select Always trust if you want to avoid entering your code in the future, or select Trust once if you want to enter your code when you log in
If you didn’t receive a code, select Didn’t receive a code?
A new verification code is sent every time you log in.
