You can earn cashback by using your Neo Credit card or Hudson’s Bay Mastercard®—powered by Neo. Your cashback lives inside the Neo wallet. You have full control over how you want to use it.
Pay down your credit card balance with cashback on rainy days, or cash it out to your Money account to earn high interest on top.
It’s easy to cash out your cashback through the Neo app or website.
Redeem cashback your way
It’s entirely up to you when and how you want to use your cashback.
Cash out your cashback to your Money account and start earning high interest on every dollar, or cash it out to your credit account to pay off your balance.
You can also shop at the Neo Store with your cashback and buy exclusive products and experiences. Treat yourself or your loved ones with a gift on special occasions to create a unique moment.
How to cash out your cashback
Neo app
- Log in to the Neo app on your mobile device
- Tap the black, pill-shaped icon
- Tap Cash out
- Select the account
- Enter the amount
- Select Confirm
Web
- Go to member.neofinancial.com and log in to your account
- Select Rewards, then select Wallet
- Select Cash out
- Select the account
- Enter the amount
- Select Confirm
Can’t cash out cashback
Account is locked or frozen
If your account is locked or frozen, including your Rewards, Money, or Credit account, then you can’t cash out your cashback.
Not enough cashback
If your Rewards account doesn’t have enough cashback to cover the amount you’re trying to cash out, then you’ll receive an error message.
Discover Neo partners nearby to earn cashback.
Savings balance maxed out
You can’t cash out your cashback to your Money account if it has already reached the maximum balance limit of $200,000.