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Cash out your rewards

  • Updated

Use your cashback to reduce the balance in your credit account or add the cashback to your Neo Money™ account. You can also redeem cashback for merch at the Neo Store.

Cashout rewards from your Rewards Wallet in the Neo app or Website.

How to cash out your cashback

You can redeem your cashback when you’ve earned at least  $1.00. Go to your Rewards Wallet to view your cashback balance and cash out. 

Neo app

  1. Log in to the Neo app
  2. Select your Rewards Wallet (black oval with stars)
  3. Tap Cash out
  4. Choose where you want to cash out‌

Web

  1. Log in to member.neofinancial.com
  2. Select your Rewards Wallet (black oval with stars)
  3. Click on Cash out
  4. Choose where you want to cash out

Can’t cash out your cashback?

If your credit or Neo Money™ account is locked or frozen, you can't cash out your cashback. If you close your account, the cashback you earned can no longer be redeemed.

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