If you made a purchase at Hudson’s Bay in-store or at thebay.com that was eligible to receive an employee discount but didn’t receive the discount, contact the Hudson’s Bay Rewards team to report the missing an employee discount.
How does the Hudson’s Bay employee discount work
If you’re a current Hudson’s Bay employee or a retiree, you could receive an employee discount on all eligible in-store or at thebay.com purchases with your Hudson’s Bay Mastercard.
Discount on your in-store purchases
To get a discount on your eligible in-store purchase, you must give one of the following to the sales associate before you completing your transaction:
- Rewards number
- Phone number
Reward points earned on your in-store purchases also appear on your purchase receipt.
Discount on your online purchases
To get a discount on your eligible online purchases, you must:
- Have an account on thebay.com
- Confirm that your Rewards number is linked to the account
If the linked Rewards number to your thebay.com account isn’t correct, contact Hudson's Bay Rewards at 1 (800) 844-8131 (for Rewards and Rewards Plus members) or 1 (866) 923-9637 (for VIP members).